Read Reviews from Satisfied All Knight Heating & Air Conditioning HVAC Customers
Excellent in every way. I had the TRANE installed a few years ago and can’t say enough about the excellent service and support offered by All Knight. As I just recommended them to a neighbor I thought it a good idea to offer a recommendation here as well.
God Bless Brian’s Heart!
I can’t express my gratitude enough for the service I received, His professionalism, His team, wonderful communication, Quality workmanship, Quality product and promptness ….I highly recommend this company.
I interviewed a total of 4 companies, I choose All Knight with complete Confidence!
I am extremely pleased with the service I have received from the good folks at All Knight. They have arrived on time, done the work quickly and correctly and at a fair price. The customer service is excellent with follow up calls, emails, etc.
We were so pleased with the installation of our new system last year that I wanted to take a moment to comment on their service team as a company that stands by what they sell!!
They not only had the best pricing, installation team, and annual service program but they immediately responded to any question or need we have had since.
They are trustworthy to service while we are out of town and are so easy and so pleasant to work with. We couldn’t recommend a better company to replace your system for your heating and cooling system.
Late this past Friday evening during our “breaking records” heat wave, our condenser stopped working. When I reached April, she sympathetically listened as I explained my elderly father is at home on hospice. Even though he was at a family dinner, Jaime came and quickly found that the capacitor wasn’t working. He replaced it, and we were cooling rapidly again! All Knight has consistently come through every time, and we’ve been more than pleased since we purchased our Trane system through them. Thanks, April and Jaime!
One room in our house was extremely hot!!
Not “cool” while living in the desert. I called All Knight Heating & Air, and they came out the same day. Two of their crewmen came that were so nice. Went up to check the ducts. They really wanted to find a solution, rather than going straight to the checkbook. They attempted to fix our issue, and it worked for about a day. Then stopped working. I called again, and April had someone out same day again! It was awesome! The problem was fixed and definitely was responsible.
Customer service is extremely important! I will recommend them to everyone and anyone who needs service!
There is never a good time for the HVAC system to go out in Palm Springs…When it did, we wanted to ensure we got “apples-to-apples” quotes on a new Trane system. All Knight is one of a few certified Trane specialists in the area that we contacted. April provided a detailed, written quote listing everything we needed for a complete system. She arranged for someone to come quickly to inspect our unit, and provided the quote, all while she was out of town, and on a weekend! The caveat here is that it is a WRITTEN quote. Some of the others provided verbal quotes which made me wonder if it was really the model of AC and furnace we wanted, and whether or not it included a new electrical line set.
April was also patient with me in providing detailed answers to my questions about the product. No upselling.
Installation was done in the same week and the team of installers was clean, attentive and polite. This is a company that we want to continue to do business with based on their professionalism, honesty and hard work. So, when the maintenance/warranty program ends on the new system we will sign on to their annual maintenance program because we feel we can count on them.
We are extremely satisfied with the customer service, quality of work and the heating/air conditioning units we had installed earlier this month from All Knight Heating and Air Conditioning. On the morning of our initial consultation, the owner, Brian, was right on time, arriving at our house with his team of installers. Given the fact that they came from 2 hours and 125 miles away, we were extremely impressed. They were courteous & respectful when we requested they wear booties as they inspected the house for the best possible installation. They were also punctual on the day of the installation making sure to lay down a thick tarp to not scratch our floors. They worked quickly, diligently, and efficiently. But what we appreciate the most about All Knight was their flexibility and willingness to accommodate last minute changes. After the estimate and installation plans were made, our family realized we had different, additional needs. We then had to alter our original order with All Knight. Brian stayed in constant contact with us about the changes, the date and time of the installation, and how his team of people would adjust to make our AC project comfortable and a success. We are grateful he went to such great lengths to accommodate us. AND, we loved Brian’s expertise and knowledge of the different units for our size house helping us choose the right unit for us. I lived without AC for most of my life but now I feel like I’m in heaven! We are very happy with the AC, in fact, the first weekend the kids said it was too cold in the house!
THANK YOU ALL KNIGHT!